Terms & Conditions

About us 
WarpedMagic.co.uk are completely dedicated to total customer satisfaction, If you have any suggestions or comments please email us. By using this site you signify your acceptance to these terms of use. WarpedMagic.co.uk reserves the right, at any time, to alter, modify or update these Terms and Conditions of Use and you agree to be bound by such alterations, modifications and updates. 

Privacy Policy 
Warped Magic Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.warpedmagic.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Process any orders

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The Site is not intended for individuals under the age of 16 .

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at warpedmagic@mail.com or by mail using the details provided below:

Warped Magic
[Re: Privacy Compliance Officer]
Limerick Road, BLACKPOOL, GB FY2 0LH

Making a Purchase 
Making your purchases could not be easier, please browse our store, add any items you wish to buy to the shopping cart, click on "checkout" and you will be asked for a few details that we need in order to complete your order. We accept payments by Paypal. A confirmation of your order will be sent to you by email and your goods despatched as soon as possible. 

Shipping and Handling 

We despatch items within the UK by Royal Mail Post (2-3 days) which does not include insurance. Goods are sent at your risk. For an additional charge you can have your mainland UK order sent by Next Day Delivery (next working day). We cannot guarantee a next day service at the weekend. Orders received over the weekend or holiday periods will be despatched on the next working day. We are not responsible for any delays caused by the carriers. The delivery times shown with each product are an estimated time of arrival to you, we aim to have your products shipped within 3-4 days but if an item is found to be out of stock with our suppliers then we must ask you to allow up to 21 working days for delivery. If an item cannot be shipped to a customer within 21 working days a refund to the value of the item will be offered or the customer. We reserve the right to charge additional postage costs on larger and/or heavier orders which exceed the basic 2.99 postage charge. If the additional postage charges are refused the order will be refunded and cancelled. 
INTERNATIONAL SHIPPING: 
All item will be shipped international signed for so we have proof of delivery. Should the items ordered exceed the cost of the Standard international shipping rate then additional fees will be requested and must be paid for by the customer before we ship out your order. If the shipping fees are not completed within 7 days from the request then the order will automatically be cancelled and no goods will be shipped. 

Pricing 
WarpedMagic.co.uk reserves the right to alter a price on any item without prior notice. Any queries regarding pricing changes should be directed to WarpedMagic.co.uk via email. 

Refunds and Returns 
Due to the nature of magic being secret we cannot offer any refund on an item. 
Any items returned for any reason without prior authorisation will be refused. 

Use of Materials purchased from WarpedMagic.co.uk 

WarpedMagic.co.uk make no representation that any materials on this site, including merchandise which is offered for sale and their trademarks, patents and licensing arrangements are appropriate and available for use outside the United Kingdom. Anyone choosing to access the site from outside the UK do so on their own initiative and are personally responsible and liable for compliance with local laws. When ordering any adult themed item, for example fire or sharp items, you are effectively declaring that you are over the age of 18, and that it is legal for you to own that item in your country or region. WarpedMagic.co.uk will not be held responsible for any damage, injury or legal action which may arise from the possession, use or misuse of any items supplied by us. 

Warranty Disclaimer 

All materials on the WarpedMagic.co.uk site and any third-party sites are provided "as is" and without warranties of any kind, either implied or express, except for product warranties shown in text for selected merchandise. WarpedMagic.co.uk disclaims all warranties implied or express, including, but not limited to implied warranties of merchantability and fitness for a particular purpose. WarpedMagic.co.uk does not warrant that the materials obtained from this site will be accurate, reliable or error-free, that defects will be corrected, or that the WarpedMagic.co.uk site, or indeed the server that makes it available, are free of harmful components or viruses. WarpedMagic.co.uk does not warrant or make any representations regarding the use, or any results of the use of any of the materials in this site, or in any linked sites regarding accuracy, timeliness, reliability, and correctness or otherwise. 

Limitation of Liability 
WarpedMagic.co.uk is not responsible or liable to any person or entity whatsoever for any direct or indirect damage or loss (whether consequential, actual, special, punitive, personal injury, claim or expense of any nature whatsoever) which may be suffered by you or any third party (including your company) resulting from any information or opinions provided on the WarpedMagic.co.uk website or from the use of, or the inability to use the materials on the site. You specifically agree that WarpedMagic.co.uk is not liable for any offensive, defamatory or illegal conduct of any user. If you are dissatisfied with the WarpedMagic.co.uk site or indeed any materials on the site, or with WarpedMagic.co.uk's Terms and Conditions of use you should discontinue to use the site. 

Applicable Laws 
These Terms and Conditions/Agreements are governed by and shall be construed in accordance with the laws of Great Britain without giving effect to any principles of conflicts of law. You hereby consent to bring any claims against WarpedMagic.co.uk exclusively to the High Court of Great Britain in respect of any disputes arising in connection with the WarpedMagic.co.uk website or any relevant terms and conditions, policies and notices on any matter related to or in connection therewith. 

WE ARE NOW NOT ABLE TO OFFER ANY RETURNS SO PLEASE ENSURE YOU SELECT YOUR ITEMS CORRECTLY. 


Version 1.3 
Last Updated 20/04/12